A roof survey begins before anyone arrives. A little information about the property helps make the conversation more useful.
Tell the story of what you have noticed.
Explain where a visible issue appears and when you first noticed it. Photos can provide context, but they do not replace a closer review of the building.
Share what you already know.
Existing roof age, previous work and product information can help establish a starting point. If you do not know these details, say so rather than guessing.
Think about the next chapter.
A repair, an extension or a full replacement each begins with a different set of questions. Explain your aims, timing and any access constraints so the initial scope can be discussed clearly.